Fenrik.chat
Sign InSign Up

Support

Guides, procedures and answers to the most common questions about Fenrik.chat.

On this page you will find practical guides and answers on how to set up Fenrik.chat, embed it on your website and manage it. If you don't find an answer, you can always contact us.

Getting started with Fenrik.chat

1. How to create a chatbot demo

  1. Go to the Fenrik.chat homepage.
  2. Enter your website URL.
  3. Wait for the system to complete the analysis.
  4. You will be redirected to a demo where you will see 3 versions of chatbots (GuideBot, IntelliBot, FusionBot).

2. How to embed a chatbot on your website

  1. After payment, you will receive an embed script via email and in the dashboard.
  2. Copy the embed script.
  3. Insert it before the closing </body> tag on your website.
  4. Save changes and reload the page – the chatbot will appear in the bottom right corner (or according to settings).

Chatbot management

Changing appearance and language

In the dashboard you can modify:

  • widget colors,
  • position on the page,
  • default language.

After saving changes, publish a new version of the config.

Choosing chatbot type

In settings you choose whether the widget should run as:

  • GuideBot,
  • IntelliBot,
  • or FusionBot.

Most common problems

Need personal help?

If you didn't find an answer to your problem, write to us at support@fenrik.chat or use the contact form on the Contact page.