Support
Guides, procedures and answers to the most common questions about Fenrik.chat.
On this page you will find practical guides and answers on how to set up Fenrik.chat, embed it on your website and manage it. If you don't find an answer, you can always contact us.
Getting started with Fenrik.chat
1. How to create an AI assistant preview
- Open the Fenrik.chat homepage.
- Enter your website URL.
- Wait for the analysis to complete.
- The system will redirect you to a preview of the created AI assistant.
- You can try the preview without registration.
2. How to embed the AI assistant on your website
- After activation, you will receive an embed script via email and in your dashboard.
- Copy the embed script.
- Insert it before the closing </body> tag on your website.
- Save changes and reload the page – the AI assistant will appear in the bottom right corner (or according to settings).
AI assistant management
Changing appearance and language
In your dashboard you can modify:
- widget colors,
- position on the page,
- default language.
After saving changes, publish a new version of the configuration.
Managing your AI assistant
In your dashboard you can update:
- assistant information and knowledge content,
- language and widget appearance,
- and publish the updated configuration.
Most common problems
Need personal help?
If you didn't find an answer to your problem, write to us at support@fenrik.chat or use the contact form on the Contact page.